• Resiliency Clinic Team

What to Expect From Therapy?

Updated: May 13

Many people are unsure about what to expect from therapy. Thoughts and expectations about the process can prevent people from reaching out, even when they really want support and help. In Cognitive Behavioural Therapy (CBT), we help people learn how to balance their thoughts so they can reduce negative moods like anxiety or fear. We can help you do that, too!

Here’s what you can expect.

It is not an easy process all the time, but therapy should always feel supportive and caring. At Ottawa South Resiliency Clinic, we are focused on meeting the client where they are at. This means that we will ask how you’re feeling about being at our clinic and try to make the process as comfortable as possible. If you cry the whole first session, that’s okay. If you find it hard to open up and we need to ask you lots of questions and lead the way, that’s okay, too! The first meeting is basically gathering your story, past and present, so we can learn more about you. You are the expert on your life, and we have expertise in guiding you towards change and growth. We can’t do our job without valuable information from you!

To get started, you can either contact one of our therapists directly through the contact information in their profile, reach out via the main email address (, or fill out the form for more information on our website. If you need help selecting a therapist, you can call us directly at 613-614-4236 and we can work together to find the best fit for you. When you are connected to your therapist, you will receive detailed information on how to find us, the parking (it’s free!), and the setup of the clinic. We love our space and most people report that they find it very soothing and inviting. These are not the cold therapy offices you see in some movies and shows!

The length of therapy and frequency of sessions really varies, but it will always be focused on what you want and need. Sometimes due to time or finances, clients cannot meet as often as they would like, so we will work together to find the frequency that works best for you. When people need to take a break, we welcome them back when they are ready to work again! Sometimes it can be years between visits and it is always interesting for therapists to find out what happened in the interim.

At times, we hear feedback from clients who cancelled a session and then thought they waited too long to book again because they were worried about not being welcomed back or feeling awkward because they were not in touch. We have an open door policy and know there are many reasons why people take breaks. As therapists, we are trained not to personalize and make it about us, so never hesitate to reach out for another period of therapy or a “booster session”!

Life is messy, imperfect, and rarely easy...but do not feel you have to figure it out on your own! Reach out for help, we’d love to support you!

By Michelle Sorensen, Clinical Director.



2200 Prince of Wales Drive, #100

Ottawa, Ontario K2E 6Z9

We are located on Prince of Wales Drive, just south of Hunt Club Road. There is free and convenient parking behind the building, both in the parking lot and on O'Donnell Court.

Phone: 613-614-4236

Fax: 613-701-0397

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